Returns

Our Returns Policies
All returns require a Return Authorization number (R.A. #), which may be obtained through our Customer Service Department by email. We will repair, replace, or give credit on defective products. Generally, we follow manufacturer warranty policies when determining issues regarding repair and replacement.

No returns allowed on food, rock climbing, or discontinued items. Refunds are issued as store credit or through the same method the customer used to purchase the item on the website.

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